This is a Quick Guide on is it Worth Filing a Complaint With the BBB
Better Business Bureau (BBB) is a 1912 founded non-profit organization whose sole purpose is to advance the marketplace trust. This is coordinated under the assistance of the International Association of Better Business Bureaus (IABBB).
The rating system incorporated by the BBB is an A+ to F letter grade system. The higher the grades, the BBB has more trust in the business and has faith that the business will resolve any customer related dispute.
Today we have jotted down this article as a guide that explains is it worth filing a complaint with the BBB?
Can you complain anonymously?
No, you cannot. The BBB does not lodge anonymous complaints. You need to provide your name, the name of the company you’re working with and the contact information. You must include both company’s names and provide information to forward the complaint to the company.
Do the company reply to the BBB complaints?
BBB motivates the company to provide a legal answer to the complaints within the first 30 days after flying the complaint. If the business fails to revert within the first 30 days, necessary steps are taken. Once the complaint is handled, both parties should inform BBB about the settlement and ask them to close the file.
What is the duration of replying to a complaint?
The company is given 35 days to reply in rare conditions, although you need to reply within the first 15 days stating whether you’ll reply fully. You have eight weeks to solve the complaint, and this starts from the first date the company received an official complaint regarding your business.
How can a customer sue a company for poor service?
You can file an official complaint with the local consumer protection office or contact the BBB officials. It is mandatory to notify BBB about the problem since BBB always stays one step ahead to solve the issues for both parties.
Is it worth filing a complaint with the BBB?
Although the BBB cannot force companies to do anything, it can offer consumer guidance and valuable insights about what needs to be done. They will develop unique solutions that will help both parties resolve issues through arbitration.
When should you file a complaint with the BBB?
If you want to include the other party and solve a complex issue, it is worth filing a complaint with the BBB. If you intend just to blow off some steam or let others know about your experience, writing a customer review on several websites will suffice.
What complaints can you file with the BBB?
You can file discrimination and harassment complaints. You can also file criminal acts complaints and resolve disputes that have been resolved through court or out-of-court settlement.
Final thoughts
Learn more about filing with BBB from us at Allen Stewart.
Andrew Richardson is the author of this Article. To know more about Lemon Problems please visit our website: allenstewart.com
