Everyone mistakes and freelancers are no exception. You may try to decrease their amount, but you can’t completely avoid them. Fortunately, most errors are not too serious and familiar to seasoned freelancers. If a person is wrong, they admit it and do their best to correct it quickly and qualitatively. But stuff can seriously impact a freelancer career. They can destroy your image and complicate subsequent customer relationships. Here are the most famous mistakes of freelancers.
Many would be shocked to find out how many times consumers are disappointed in freelancers who can not send their work on time. That’s a big issue. Freelancers who struggle to reach the deadline continually tarnish their credibility. It’s not easy to find a freelancer who has never failed to finish a project on time at least once in their career.
However, to mitigate the negative effects of such cases, notifying the client that you need more time is highly recommended. The client also often finds the job turned out to be way too much, and the freelancer is not to blame. If a freelancer values their credibility, they must be responsible as well as transparent with the client. In this situation, behaving sincerely and maintaining a good name is easier.
Reducing the price of customer’s jobs
Will you consent to name the price for your services but to decrease it when the customer says it’s beyond their budget and asks you to do the same job for less cost? If you say ‘yes,’ you make a big mistake. Your willingness to reduce the price of your talents and ability suggests you are not fully secure in your abilities. And of course, that will make those customers come back to you when they know you’re able to climb over yourself and work for a penny. No need to start negotiating with the client, just draw their attention to the job, what essential skills are needed for successful completion, and how long it takes. Then the client will review all the required efforts and either agree to pay the initial price or keep looking for another worker.
Ignore good / bad ratings
Do not forget your kind words if you receive a favourable review or are recommended as a trusted professional. There are many ways to thank your client for their kind words, such as composing a letter of thanks for review / recommendation. You may also advertise customer services on your page or give deals on your next order.
There are various scenarios, and you should be prepared for negative reviews on your work. Instead of trying to erase the negative terms, answer the comment and try to settle it peacefully. If you’re to blame, redo the job if possible, or propose remedies. If not, explain the explanation for the client ‘s frustration and try to find a suitable way to remove frustration. In any situation, communicate calmly, respectfully, and without provocation.
To add up,
Many freelance exchanges have a clear rating system, assessing a freelancer ‘s credibility. It helps customers to find out how experienced a person is, whether they can be trusted and have the requisite skills. In certain cases, credibility is determined by successfully completed tasks, and the system is even more complex on some freelancing exchanges.
It will take into account your operation, the pace of customer and job completion response, the complexity of the projects you take on, etc. As you can see, keeping your credibility is not an easy job, but very, very necessary. A professional with a established reputation is more trusted, getting more orders. So if you want to live as a freelancer and be good, try to avoid mistakes in this post.